What happens when a promo code is misused?

Modified on Tue, 06 Jun 2023 at 01:45 PM

To combat the misuse of promotion codes and redemptions, on top of algorithms, we have a fraud team in place to do daily manual checks on every order. When a promo code has been found to be misused, the dispatch will be put on hold and a request of top up (of the principal due amount) will be issued.

In such circumstances, an order cancellation will not be permitted and GDP reserves the right to (i) withhold the fulfilment of existing order, (ii) ban fulfilment of future orders (iii) or demand monetary reimbursement equal to the value of all misused codes from past orders.

Please be advised that consent to our terms & conditions have been recorded at the time the order was placed. Attorney fees for the prosecution and collection of the principal due amount will be borne by the defendant.

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